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Sports
Smart CitiesDiscover how UK Sport transformed its knowledge management and stakeholder engagement processes with Dynamics 365, driving excellence in high-performance sports and achieving Olympic and Paralympic success. Founded by Royal Charter in 1996, UK Sport has been key to the unprecedented success of Olympic and Paralympic athletes. As an independent body of the UK Government, it strategically allocates funds to athletes, national governing bodies, and partner organizations. However, it faced challenges in engagement and knowledge sharing due to the complexity and diversity of information. In collaboration with Telefónica Tech, UK Sport implemented Dynamics 365 to streamline communication and improve knowledge management, enhancing support for Olympic and Paralympic sports.
We tell you about the project
Highlights of the success story
Enhanced stakeholder engagement
Dynamics 365 streamlined external communication, allowing UK Sport to foster deeper relationships and mutual understanding with stakeholders, enhancing partnerships and support for Olympic and Paralympic sports.
Efficient funding allocation
Dynamics 365 provided a structured framework for tracking performance data, enabling UK Sport to gain insights into the effectiveness of its strategies and make informed funding decisions.
Adaptable and future-proof system
The iterative development approach of Dynamics 365 allowed UK Sport to adapt to changing requirements, ensuring the system remains relevant and effective over time.
Improved knowledge management
The notes feature and sport trackers in Dynamics 365 CE facilitated greater knowledge capture and sharing among team members, ensuring valuable insights and updates are readily accessible.
Streamlined communication channels
Improved communication channels resulted in better engagement with stakeholders and NGBs, supporting the diverse needs of Olympic and Paralympic sports.
What others say about us
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"The extensive expertise of Telefónica Tech with Dynamics 365 ensured that the platform was fully tailored to meet the specific requirements of UK Sport, making it the ideal solution for our digital transformation journey."
Kate Palmer, Strategic Projects Manager, UK Sport
