Digital and Smart Healthcare: Telefónica Tech’s Technology Solutions

Health

Advanced technology for a more efficient, preventive, and personalised healthcare system

Healthcare is evolving towards a more digital and smart model

The healthcare system is undergoing a transformation marked by digitalization, care pressure and the move towards more personalized medicine. This evolution requires new tools to improve efficiency, anticipate risks as well as respond with agility to the needs of patients and professionals.

Telefónica Tech accelerates this transformation with technological solutions that optimise prevention, diagnosis, and care. All of this is based on a solid foundation of connectivity, IoT devices, Cybersecurity and advanced data management, which improves the patient experience and guarantees a more efficient, secure, and connected healthcare system.

OUR EXPERTS

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"In a context of a rapidly aging population, increase of chronic diseases, and the saturation of social and healthcare services, advanced remote assistance allows us to envision a more efficient and scalable care for dependent individuals."

Noelia Vázquez Rizaldos

Product Manager eHealth at Telefónica Tech
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"Freeing healthcare professionals from mechanical annotations in the computer and from the execution of tedious administrative processes, gives back the leading role that the patient needs, humanizing healthcare, while reducing the burnout of professionals."

Almudena Bonet Medina

AI Vertical Solutions Product Manager at Telefónica Tech
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"Precision medicine is the future of healthcare: personalized, predictive, and data-driven."

Miguel Llopis

Head for Data & AI and IoT in the Healthcare Sector at Telefónica Tech

HEALTHCARE IN FIGURES

Figures on key trends transforming the industry

55%

of healthcare investments focus on operational excellence.

“Salud: Gestión automatizada de citas y atención a pacientes con IA.” The Thing App, 2025
60%

of healthcare organisations prioritise improving the patient experience.

“The Profound Impact of Patient Experience on Healthcare's Bottom Line.” Physicians Practice, 2023
30%

less hospitalisations thanks to the combined use of AI and Telemedicine in healthcare.

"AI‑Enhanced Telemedicine: A Common‑Sense Approach to Chronic Disease Management and a Tool to Bridging the Gap in Healthcare Disparities." ResearchGate, 2024
40%

less misdiagnoses in hospitals thanks to AI.

“5 Stats: AI Transforms Medical Imaging in Healthcare & Pharma.” Number Analytics, 2025

OUR VALUE PROPOSITION

Telefónica Tech proposes a comprehensive digital ecosystem to address healthcare needs

For that we based on advanced Cybersecurity with audits, network segmentation and access control. Cloud and Edge Computing for remote diagnostics, secure processing and efficient storage. IoT devices and platforms to increase process efficiency and improve patient care. Big Data and AI for hospital management, demand forecasting, diagnostic imaging and precision medicine. Interoperability platforms that integrate multiple sources and unify information silos. Managed services and IT infrastructure modernization with tools such as AWS or Google Workspace.

eHealth (AI & Data)

Our solutions based on AI and data management allow you to streamline processes, improve patient experience and optimize healthcare resources in an environment where efficiency, personalization, and clinical decision making are key. Learn about our solutions in which we are committed to a more agile and predictive healthcare model, focused on deep patient knowledge.

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Mission Critical SOC

In an increasingly connected and exposed ecosystem, protecting critical infrastructures, clinical systems and medical devices is essential to guarantee continuity of care and patient safety. Telefónica Tech offers solutions adapted to the healthcare environment that reinforce defence against cyber threats, segment sensitive networks and ensure constant monitoring of OT and IoT environments.

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Hybrid Cloud

Cloud technology guarantees data sovereignty, regulatory compliance, continuity of healthcare services and scalability, even in critical situations or situations of high healthcare demand.

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eHealth & Social Care (IoT & Connectivity)

We are committed to digitalizing key processes such as the surgical block or the emergency room, improving home care and anticipating risk situations in vulnerable people with our IoT and Connectivity solutions. We combine sensors, virtual assistants and integrated platforms to offer more efficient, proactive and patient-centered care.

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Business Applications

Efficient management of healthcare resources enhances patient experience through a cloud-based appointment system that enables real-time, remote scheduling. Cloud solutions offer operational efficiency, scalability, and instant adaptability, reducing no-show rates and fostering ongoing patient engagement.

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Learn more about our solutions

Success Stories

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USE CASES

Resource inventory and monitoring

Ensure availability, efficiency, and security of critical assets and network through monitoring and inventory of resources.
24/7 remote elderly care

Continuous home monitoring for seniors using sensors and smart alerts.
Connected clinical data

Real-time data sharing across hospital departments for integrated patient care.
Demand prediction AI

AI models forecast hospital peaks and optimize healthcare resources for better operational planning.
Clinical data privacy

Secure medical records management with encryption and access control.
Improving medical imaging services

Evolving medical imaging infrastructure, improving the scalability, efficiency, and availability of imaging services.
Hospital processes optimization

Patient and assets traceability inside the hospital to enable tasks automation.