Business agility today depends on the ability to automate processes and turn data into intelligent decisions. In this context, cloud-based ERPs have become the engine that drives efficiency and competitiveness for organisations.

At Telefónica Tech, we work with SAP and Microsoft Dynamics 365, integrating Joule, SAP’s generative artificial intelligence, and Copilot, Microsoft’s AI, to optimise automation and decision-making in secure and scalable cloud environments.

Our team of experts supports organisations in transforming their ERP into an intelligent engine aligned with their business needs. Rafael Ojeda (Business Apps Business Consultant at Telefónica Tech) and Juan Llorca (Product Manager, Intelligent Workplace at Telefónica Tech) explain it in this video: