It has been shown that 40% of participants were initially experiencing unwanted loneliness, a reality that often goes unnoticed and is difficult to detect through traditional channels, enabling the identification of people who do not actively seek support.

An overall reduction in the average score for Soledad No Deseada and a 28% increase in general well-being were recorded between the two measurements. Participation in the activity has also demonstrated the immediate socialising and positive effect of this type of gathering, with an improvement in social loneliness among attendees.

The scientific basis of the solution identifies early signs of loneliness using audio clips of just a few seconds, complementing the work of social care professionals. The voice becomes an objective indicator compared to other potentially biased methods, such as questionnaires, where the user may not be entirely honest or transparent.

Artificial intelligence is used as a tool under human supervision during telephone consultations, thereby ensuring a personalised and empathetic approach. This approach helps to build trust, fostering a conversation in which participants feel listened to and supported.