• Governance commitment

    We follow good governance best practices to build trust and a culture of ethics and sustainability

Telefónica Tech believes that trust is the basis of a sustainable company. For this reason, from the outset we have been aligned with the legal and regulatory requirements of the Telefónica Group and we guide all our actions in accordance with the principles of responsible business. Our objectives and projects focus on leading by example, helping society to thrive, and building a greener future.

Our teams of professionals oversee all processes and ensure that we obtain certifications, as well as an Internal Safety area. In 2022, we conducted 13 safety audits of our portfolio.

We help our customers meet their governance requirements. Thanks to our cyber security services, we guarantee the security, privacy, and confidentiality of your data with the highest standards and processes. In addition, we promote digitization and e-inclusion for SMEs, thanks to our dedicated technology suite for this segment.

  • Lead by example

THIS IS WHAT WE DO IT

Guided by the best practices of good governance, we seek to achieve the highest ethical standards, a zero-corruption policy and collective commitment, including our suppliers.

Highest ethical standards

Our Responsible Business Principles guide all our actions, and we promote initiatives that increase the training and awareness of all our employees.

Collective commitment

We extend our responsible management to our supply chain, proactively cooperating with suppliers to ensure they meet our minimum sustainability standards.

No corruption

We are committed to a culture of compliance, with no shortcuts, zero tolerance for corruption and bribery. We have an open and confidential whistleblowing channel.

Whistleblowing and queries channel

We provide all employees, managers and directors of the Group's companies with a 24x7 accessible channel for reporting any possible irregularity or act contrary to the Responsible Business Principles.

IN-DEPTH

  • Integrity, commitment, and transparency
    For us, it is essential to build a relationship of trust with our customers. Therefore, we offer you a portfolio of solutions that guarantee the highest level of privacy and security in the processing of your data. We have cybersecurity capabilities to digitize any business, managing it securely and in compliance with regulatory, compliance and governance standards. Our managed services and security consulting enable us to help our clients stay ahead of the evolving threat landscape and take a proactive approach.
    Integrity, commitment, and transparency
  • Culture aligned with ethical and sustainable management
    Training and awareness-raising are fundamental to the consolidation of our compliance culture. We continuously train our entire workforce (part-time and full-time employees) in Responsible Business Principles and Human Rights. In addition, strategic training is developed annually on key issues such as privacy, digital security, ethics and Artificial Intelligence, environmental management, accessibility and diversity. As well as specific ethical and sustainability issues related to the design of our products and services, such as the impact on human rights, eco-design, accessible products and services, social impact, and data ethics.
    Culture aligned with ethical and sustainable management

OUR GUIDING PRINCIPLES

  • ESG at the core of our strategy
    Our main objective is to become the trusted partner of our B2B customers. For this reason, Telefónica Tech promotes initiatives that foster social and environmental well-being, and that encourage good business practices and the professional growth of people.
    ESG at the core of our strategy