Telefonica named a 'Major Player' in the 2024 IDC MarketScape for UCaaS Services

Telefonica was recently named a 'Major Player' in the IDC MarketScape: Worldwide UCaaS Service Providers 2024 Vendor Assessment. We believe this recognition reinforces our commitment to digital transformation by delivering a fully cloud-based digital workplace tailored to the hybrid work model. ​
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Our comprehensive portfolio includes solutions like Fusion Digital and Centrex IP for SMBs, as well as Fusion Digital 365 and Centrex 365 based on Microsoft, all integrated with leading collaboration services such as Cisco Webex, Zoom, and Microsoft Teams. We incorporate managed and professional services by default into all our UCaaS solutions, ensuring an efficient transition for our customers to the cloud. ​
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Furthermore, our AI strategy leverages advanced capabilities such as sentiment analysis, virtual assistants, and automatic summaries, boosting productivity in workplace environments. This recognition motivates us to continue leading innovation in global business communications.​