Discover our Digital Operations Center (DOC) in Bogota, Colombia

Since its inauguration in 2023, Telefónica Tech's Digital Operations Center (DOC) in Bogotá has established itself as a key pillar in the protection of our customers' digital assets. This center, which is integrated with our DOCs in Madrid and global SOC (Security Operations Center) network, offers a comprehensive service for the supervision and operation of Cyber Security and Cloud services, ensuring continuous and real-time protection.

We have a specialized team of more than 160 people, ensuring high levels of confidentiality, integrity, and availability of data from our DOC in Bogota, protecting and optimizing our customers' digital environments 24 hours a day, 7 days a week. In 2024, we managed more than 85,000 operations in Cyber Security and Cloud with a preventive approach that ensures 24/7 global protection, anticipating and resolving incidents proactively.

The integration between the Bogota and Madrid locations allows us to offer digital solutions that optimize the technological resources of our customers, helping them to achieve their business objectives with greater agility and confidence. We provide close and personalized support, adapted to the specific needs of each customer, through a team of more than 7,000 operations professionals and more than 6,000 certifications in third-party technologies.

Click here to watch the video where Jennifer Suarez, Country Manager, tells us all the capabilities of DOC in Bogota.