Incident response with digital forensic analysis

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EXTENDED DETECTION & RESPONSE

Digital Forensics & Incident Response

Digital Forensics and Incident Response Service helps organizations respond effectively to cyber incidents

Digital Forensics and Incident Response service helps organisations respond effectively to cyber-incidents

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The rise and sophistication of today’s cyber threats requires organisations to respond quickly and comprehensively with advanced capabilities that reduce the business impact of a security breach.

These threats, such as APTs or ransomware, can have a high economic, reputational, operational or legal impact, requiring an end-to-end response that helps contain, mitigate and recover from them.

Telefónica Tech, through elite technologies, specialised teams and experience, can minimise the impact of incidents on organisations, as well as on their processes, operations and critical services.

OUR EXPERTS

#ProudToBeTech

"Customer response time during a cyber-attack is critical, which is why the rapid coordination and communication we have with them is essential. Adapting to customers and their situation is in our DNA."

Víctor José González Arcos

DFIR Operations Team Lead
"Working with global teams and customers allows us to have a more realistic point of view of the techniques and attacks happening today in the whole context of incident response."

Rafael Pedrero Rodríguez

Malware Analysis Expert
"We work to help clients in the most difficult moments. Thanks to our team of multidisciplinary experts, we provide confidence, peace of mind and a high level of experience in crisis management and cybersecurity breaches."

Gonzalo Espinosa Lázaro

Product Manager for Detection & Response Services

OUR VALUE PROPOSITION

Our service

Building a skilled and experienced incident response team is a challenge even for the most mature organisations. Telefónica Tech incorporates this capability through the Digital Forensics and Incident Response (DFIR) service.
Our main objective is to provide help, support and guidance to IT and security teams on security breaches, with capabilities designed to address threats such as ransomware, email compromise, denial of service, data breaches, insider attackers or APTs.

What does it allow?

Ensure coordination, containment, investigation and mitigation following a security incident with the support of an expert team based on a robust methodology.
Enhance your cybersecurity through advanced malware analysis and forensics capabilities.
Obtain a rapid, effective, and comprehensive response to cyber-crisis to reduce response and recovery times.

BENEFITS FOR YOUR COMPANY

End-to-end support

Full response during and after the incident, providing close guidance on actions to be taken at technical and executive level.

Dedicated incident handler

The incident handler provides comprehensive support and coordination to your teams throughout the entire incident lifecycle, including initial triage, evidence collection and containment recommendations, as well as assistance in building an effective eradication, recovery and communication strategy.

Based on Threat Intelligence

We take a multi-source intelligence-driven approach to effective investigative responses, validating compromise alerts and serving as the basis for in-depth threat searches.

Elite team

Specialised team made up of forensic and malware analysts, threat hunters, incident handlers, network experts, threat intelligence analysts and legal specialists available to assist with investigations.

OUR DIFFERENTIAL VALUE

Global team with local support and 24/7 availability for rapid response and containment.
Customised response to each situation, through a dedicated incident handler in remote or on-site modality.
Pre-agreed response times and trade discounts when pre-purchasing DFIR workdays with our Retainer model.