Raquel Crespo

Raquel Crespo

I work as IoT Global Product Marketing Manager at Telefónica Tech, where I drive the evolution and positioning of IoT solutions designed to help organisations accelerate their digital transformation initiatives.

With more than 15 years of experience across the Telco and IT sectors, my career has been focused on business development, product management and the creation of value-driven propositions for enterprise customers.

I am passionate about projects where technology acts as a catalyst for change, helping businesses transform their operations, connect teams and respond to new business challenges.

Connectivity & IoT
IoT Asset Control for more efficient asset management across the integrated water cycle
Digitalising water infrastructure assets: an increasingly important challenge Water utilities are operating in an increasingly demanding environment. The need to ensure continuity of supply, optimise water resources and improve operational efficiency requires full visibility into the condition of their infrastructure. Pumping stations, storage tanks, valves, flow meters, level sensors, chlorination equipment, remote monitoring stations and distribution networks are often spread across multiple locations and, in many cases, operate without continuous monitoring systems. This lack of visibility makes it harder to detect issues early, increases maintenance costs, leads to unnecessary site visits and can affect service quality and continuity. The good news is that the combination of IoT devices, smart connectivity and data analytics platforms can transform this infrastructure into connected assets capable of providing real-time information to optimise their management. Connecting water infrastructure assets makes it possible to anticipate issues and protect service continuity. The challenges of traditional water infrastructure management Many water utilities still rely on on-site inspections, periodic checks or standalone systems to monitor their assets. As a result, many issues are not detected until they have already affected operations. Some of the main challenges include: Lack of visibility into the condition of distributed assets. Late detection of faults in pumping stations, storage tanks or networks, leading to higher corrective maintenance costs. Unnecessary site visits for inspections and field checks. Risk of supply disruptions or reduced infrastructure performance. Difficulty optimising equipment performance and associated energy consumption. ■ In a context where efficiency, sustainability and service continuity are priorities, access to real-time information becomes essential for decision-making. Reactive management limits the ability to anticipate issues and optimise resources. Asset Control: remote monitoring and control of water infrastructure assets Asset Control is our IoT solution designed to connect and monitor distributed assets using smart devices, IoT connectivity and a centralised management platform. The solution makes it possible to capture operational data in real time and turn it into actionable insights to improve infrastructure performance across the integrated water cycle. View of our Asset Control platform for remote monitoring and control of water infrastructure assets. With Asset Control, water utilities can: Monitor variables such as flow, pressure, level, temperature, pump status and energy consumption. Detect anomalous behaviour that may indicate leaks, blockages or equipment failures. Configure automatic alerts when defined operating thresholds are exceeded. Monitor distributed facilities remotely without the need for frequent site visits. Analyse historical trends to optimise infrastructure performance. Locate assets using geolocation technologies. Integrate data with customer platforms or corporate systems via APIs. Asset Control centralises the monitoring of distributed assets, turning data into operational decisions. Real-world case: IoT monitoring of distributed water infrastructure A water utility needed to improve the monitoring of distributed assets, reduce response times when issues occurred and optimise maintenance activities. To achieve this, it deployed an IoT-based solution capable of monitoring variables such as level, pressure, flow and energy consumption in real time across pumping stations and storage tanks. NB-IoT connectivity provides wide coverage and helps extend battery life in standalone devices. The devices, connected using LTE-M and NB-IoT technologies, sent data to the Asset Control platform, where automatic alerts were generated when values deviated from predefined parameters. Key improvements observed Early detection of anomalies at remote sites. Early identification of pressure loss and potential leaks. Continuous monitoring of pumps and critical equipment. Fewer site visits for routine inspections. Faster response to operational issues. Greater availability of water infrastructure. IoT monitoring enabled earlier detection of anomalies, fewer site visits and faster response times. Benefits of IoT monitoring in the water sector Using IoT solutions for asset management delivers both operational and strategic benefits. Lower operating costs Remote monitoring and early detection of issues make it possible to optimise maintenance interventions and reduce unnecessary site visits. Greater infrastructure availability Continuous monitoring helps prevent equipment failures and contributes to more reliable operation of critical assets. Data-driven decision-making Access to historical and real-time information supports maintenance planning and continuous improvement of operations. Greater efficiency and sustainability Optimising the operation of pumps, storage tanks and networks can help reduce energy consumption, minimise water losses and improve the use of resources. Scalability and integration Asset Control's open architecture makes it easy to integrate data with existing systems and scale the solution as operational needs evolve. Real-time visibility reduces costs, improves availability and supports more efficient and sustainable management. Conclusion The digitalisation of water infrastructure has become essential for improving efficiency, strengthening service continuity and moving towards more sustainable water management. The same approach can be extended to organisations in other sectors that manage distributed assets. With Asset Control, they can transform traditional assets into smart, connected assets capable of providing real-time information, anticipating issues and optimising operations from a single platform. ■ The result is more efficient asset management, lower operating costs, improved service quality and a greater ability to operate effectively in an increasingly digital and connected environment. Find out more about Asset Control → ______ Connectivity & IoT IoT Asset Control for more efficient energy asset management June 22, 2026
October 15, 2026
Connectivity & IoT
IoT Asset Control for more efficient energy asset management
The digitalisation of energy assets: an increasingly critical challenge The energy sector is undergoing significant transformation. The growing complexity of power networks, the geographical spread of installations and the need to ensure service continuity mean organisations need complete visibility across their assets. Electrical switchboards, substations, lighting systems, backup equipment, fuel storage tanks and renewable energy installations are often distributed across multiple locations and, in many cases, operate without real-time monitoring capabilities. This lack of visibility can result in unexpected failures, increased operating costs, unnecessary site visits and reduced service quality. The good news is that the combination of IoT and data analytics is enabling organisations to build smarter energy infrastructures that are more connected and remotely manageable. Without visibility, failures, costs and operational risk increase. The challenges of traditional energy infrastructure management Many organisations still rely on periodic inspections, manual checks or disconnected systems to monitor their assets. This creates a significant gap between the moment an issue occurs and the moment it is detected. The main challenges include: Limited visibility of the actual condition of installations. Late detection of faults and electrical anomalies. Higher costs associated with corrective maintenance. Unnecessary site visits for inspection and diagnostic activities. Service disruption risks caused by undetected failures. Difficulty optimising energy consumption and equipment performance. ■ In an environment where availability and efficiency are critical, access to real-time information becomes a clear competitive advantage. Real-time information enables organisations to anticipate issues rather than simply react to them. Asset Control: remote monitoring and management of energy assets Asset Control is our IoT solution designed to connect and monitor distributed assets through smart devices, IoT connectivity and a centralised management platform. The solution enables organisations to capture operational data in real time and transform it into actionable insights that help optimise the performance of energy installations. With Asset Control, organisations can: Monitor electrical parameters such as voltage, current, energy consumption and power quality. Detect voltage spikes, voltage drops and abnormal operating behaviour before they lead to incidents. Configure automated alerts whenever predefined thresholds are exceeded. Remotely control the switching on and off of selected equipment or electrical switchboards. Analyse historical trends to identify consumption patterns and optimisation opportunities. Track distributed assets using geolocation technologies. Integrate data with enterprise systems through APIs. Asset Control transforms operational data into actionable decisions. Energy sector use case: smart electrical switchboards One of the most common scenarios for energy companies, local authorities and service providers is the management of electrical switchboards distributed across multiple locations. Traditionally, fault detection relies on periodic inspections or incidents reported by end users. As a result, response times are often longer than desired and failures can have a significant impact on service quality. With Asset Control, organisations can continuously monitor parameters such as: Electrical current. Voltage. Energy consumption. Operational status of the installation. The platform automatically generates alerts when anomalies are detected, including: Overloads. Short circuits. Voltage drops. Component failures. Failure to comply with scheduled switching programmes. ■ This enables immediate action to be taken and reduces the risk of an incident having a significant impact on operations. Real-world case: monitoring decorative lighting installations A decorative lighting company needed to improve fault detection in the field, maintain service levels and optimise operating costs. To achieve this, it deployed an IoT-based solution capable of monitoring parameters such as current, voltage and energy consumption in the electrical switchboards powering its lighting installations. The devices, connected via LTE-M and NB-IoT technologies, transmitted information in real time to the Asset Control platform, where automatic alerts were generated whenever anomalies were detected. Key improvements observed Immediate detection of overload events. Early identification of short circuits and component failures. Verification of the correct operation of switching schedules. Improved service levels. Reduced incident response times. Benefits of IoT monitoring in the energy sector Implementing IoT solutions for asset management delivers direct benefits at both operational and strategic levels: Reduced operating costs Early incident detection and data-driven maintenance help reduce site visits, minimise failures and optimise resources. Greater asset availability Continuous monitoring helps prevent unexpected interruptions and improve service continuity. Data-driven decision-making Access to historical and real-time information makes it easier to identify patterns and opportunities for improvement. Enhanced sustainability Optimising energy consumption and extending asset lifecycles help reduce environmental impact. Scalability and integration The open architecture of Asset Control makes it easy to integrate information with enterprise platforms and scale the solution as business requirements evolve. Monitoring assets with IoT helps organisations operate more efficiently and sustainably. The future of energy management is connected The digitalisation of energy infrastructure is no longer a future trend but a necessity for improving efficiency, increasing availability and advancing sustainability. With Asset Control, organisations can transform traditional assets into intelligent infrastructures capable of providing real-time information, anticipating incidents and optimising operations from a single platform. The result is more efficient management, higher service quality and a stronger capability to address the challenges of an increasingly connected and demanding energy sector. Better energy management starts with connected assets.
June 22, 2026