"Our priority is to protect and transform Mexico's business environment" —Rafael González

Rafael González, Country Manager at Telefónica Tech in Mexico, shares with us his vision of how we are transforming the digital environment in the region, implementing advanced Cyber Security solutions and IoT technologies for the efficient and secure management of business mobility.

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How are we protecting the data and digital assets of our customers in Mexico?

At Telefónica Tech we have implemented a series of advanced measures to protect our customers' data and digital assets in Mexico. Our portfolio of Cyber Security solutions, NextDefense, provides threat protection, threat intelligence, and incident response. These solutions detect, prevent, and mitigate cyberattacks, protecting endpoints, networks, and applications with advanced technology

Mexico is also home to one of the Security Operations Centers (SOC) of Telefónica Tech's global network. We provide our customers' security solutions 24/7 and configure them to provide the greatest possible visibility and protection, working in sync with the Digital Operations Center (DOC) that allows us to monitor and manage our customers' digital infrastructure in real-time.

At Telefónica Tech we have implemented a series of advanced measures to protect our customers' data and digital assets in Mexico.

How do we deal with emerging cyberthreats in the region?

At Telefónica Tech we are committed to the continuous training and updating of our professionals in the field of Cyber Security. Our ecosystem of partners also provides access to advanced solutions and technologies.

We adopt advanced technologies such as artificial intelligence and machine learning to automate Cyber Security processes; for example, to detect behavior patterns and anomalies. This allows us to be more efficient and anticipate and respond to cyber threats before they become a problem.

Our portfolio of Cyber Security solutions, NextDefense, provides threat protection, threat intelligence, and incident response.

How does our Kite platform contribute to the development of IoT solutions?

Our Kite platform from Telefónica Tech is a managed connectivity solution that allows our customers to control and monitor their IoT devices remotely and in real-time. Kite includes differential functionalities such as real-time control of the traffic generated by IoT devices and its geolocation based on mobile ID.

These features allow Mexican companies to implement usage and spending controls, to know the location of their devices, and to avoid fraudulent use, thus facilitating a more efficient and secure management of mobility.

What is the expected impact of implementing Kite in mobility management?

We expect the implementation of Kite to have a significant impact on mobility management in Mexico, improving the operational efficiency of our IoT solutions. We can offer high-quality connectivity and advanced solutions for various sectors, from fleet management to smart cities, thanks to technologies such as 5G and NB-IoT integrated into Kite.

This connectivity will enable companies to make more informed decisions and optimize their operations, contributing to a safer and more efficient environment.

What are the prospects for the future of Telefónica Tech in Mexico?

We are implementing ambitious plans to expand our presence in Mexico, making significant investments in Cyber Security infrastructure and the latest cloud technology. We are also implementing technical training programs to develop local talent.

We believe that the standardization of technologies such as hybrid IoT connectivity and the integration of advanced Cyber Security solutions will enable Mexican companies to improve their competitiveness and face the challenges of the future with confidence and agility.

Mexico is home to one of Telefónica Tech's Security Operations Centers (SOC).

What values do you consider crucial for managing your team and facing the daily challenges of the technology industry?

I work with an inspiring collaborative leadership, which is based on sharing experiences in various situations with the team, listening and making joint decisions for the benefit of the company. In the current context and especially in our sector, continuous learning is essential due to rapid technological changes.

It is important to recognize that what is valid for one client may not be for another, which requires adaptability and flexibility.

The sense of belonging is essential for me, and I emphasize it to my team: make decisions as if the company were your own. We must always excel in our activities through ethics, dedication, and transparency.

Love Formula 1 and support Lewis Hamilton unconditionally.

Could you share a memorable moment or experience in your career that has marked your professional career at Telefónica Tech?

The week I joined the company I had to defend the largest Cyber Security contract that the company has obtained to date in Mexico, which involved training, understanding the history and our position in the negotiation together with a team of professionals. This shows that in this company you must always be prepared to act.

The level of knowledge I saw at that negotiating table and the quality of the deliverables confirmed to me that I had made the best decision of my career and was in the best company in the sector.

Automation of Cyber Security processes is enabled by advanced technologies such as AI and machine learning.

How do you balance your personal life with the demands of your role at Telefónica Tech? Do you have any hobbies or activities that you particularly enjoy?

I am a fan of good football and Formula 1. I am a supporter of FC Barcelona and I think that this year the team has a good group of young players and a coach who has introduced a new way of playing, more vertical and faster. It is currently one of the most outstanding teams in Europe. As for Formula 1, I support Lewis Hamilton. I was at the Mexican Grand Prix when he won his seventh championship, which was a remarkable experience.

In my everyday life I exercise, and at the weekends I walk around 12-15 km for two hours. This helps me to clear my head, analyze the week and find new perspectives to approach different situations.