Thanks to the remote meter reading, Canal de Isabel II is going to change from a bimonthly reading to an hourly reading. This means, on the one hand, a greater volume of information in order to have a better knowledge of its customers and, on the other hand, providing an excellent service to them.

Highlights of the success story

Improved customer service

Remote metering will provide a much deeper knowledge of customers' consumption, which will lead to a more personalised management.

Commitment to the environment

The digital transformation of water management will help to make more responsible use of such a valuable and scarce resource.

What others say about us

    "Telereading will mean that we will move from bimonthly reading to hourly reading. This increased volume of information will provide us with a much deeper understanding of our customers' consumption".

    Gabriel Aparicio, Head of Billing Department at Canal de Isabel II