SOAR (Security Orchestration, Automation & Response) is a technology designed to unify and coordinate an organization’s cybersecurity operations.
It brings together, within a single platform, tool orchestration, task automation, and the ability to respond quickly and consistently to incidents. Its main goal is to help security teams work more efficiently, accurately, and with greater agility.
It reduces investigation times, eliminates repetitive manual tasks, and improves the quality of responses to threats. With a SOAR platform, organizations can document and standardise their security processes through playbooks, prioritise relevant alerts, and enhance the traceability of every action. The most advanced SOAR systems incorporate artificial intelligence to contextualise threats, recommend actions, and accelerate decision-making.
Telefónica Tech integrates SOAR into its managed cybersecurity services and into the operational model of the DOC.
This enables automated containment actions, enrichment of alerts with threat intelligence, and guided response workflows for analysts. Thanks to AI and language models, workflows can adapt to each type of incident and to the specific needs of each organisation, significantly strengthening their defensive capabilities.