Vanessa Plaza

Vanessa Plaza

A graduate of Economics by vocation. My journey into technology began by chance. My opportunity to work for Telefónica Data came to me by chance, during my second year of college, around 2001. Once I had finished my degree, I decided to continue training in communications technologies. As a persistent and analytical person, I am passionate about technology and continuous learning, both technically and from the people in the teams I work with. My current role at Telefónica Tech is head of operations for MDM, O365, and VDI technology delivery centers.

Intelligent Workplace
Future Workplace: Three must-have services
Since the beginning of the pandemic, we have had to adapt to a new reality and a new way of working in companies. A new way of working based on Cloud, which allows resources to be securely available. In addition, it seeks to simplify accessibility to data and facilitate the work of employees. This transformation also implies that companies are immersed in a constant cycle of change to maintain their competitiveness in the market. Some of the services that support that digital acceleration are Future Workplace services, including: Virtual Desktop Infrastructure (VDI) solutions In it, remote desktops are hosted on a server to be distributed according to the needs of end users so that they can access virtual desktops from any of their devices or location. Main advantages of VDI Centralized management: deployment of new images, customized images, massive patching, etc. Increased accessibility: allows access to information and resources anywhere and from almost any device. Savings and cost reduction: hardware requirements are much lower. Security: since the information is stored in the cloud, the information is not compromised in case of theft or loss of the devices. Basic concepts of a VDI Virtual machine: machines created through software where physical resources are shared, allowing greater flexibility and efficiency. Hypervisor or virtual machine monitor: software that allows the creation of virtual machines within a machine/pc. This also allows the use of several operating systems on the same machine. Connection Broker: software that enables the connection between end users and the server (installed on the hypervisor). Persistent desktop: one that maintains the customization of each desktop and when closed and reopened, has the same resources and components that have been configured as if it were a regular PC. Non-persistent or volatile desktop: one that each time a session is started on this type of desktop, it starts as a clean session without the resources of the previous session. ◾Some of the technologies in this service include, Nutanix, VMwAre with the Horizont solution, or AVD with Microsoft Mobile Device Management (MDM) Since the first mobile phone appeared 40 years ago, it is a far cry from today's smartphones and how companies have invested in these and other devices to be able to provide their employees with an additional work tool. In the much more recent past, other types of devices appeared, such as tablets, which are more comfortable than cell phones both for viewing and for their larger touch keyboard. These devices went a step further when mobile device management was introduced, which allowed massive device management, separation of the business and personal parts, the choice of application installation taking into account this possible separation, easy deletion of information in the event of loss or theft of the device, backup copies, blocking of some functionalities… In short, it provided the same advantages that have been sought in all Future Workplace solutions: Cost reduction. Ease of operation and management, increasing productivity. Increased security. Teams This Microsoft application with great versatility has several functionalities that allow and encourage collaborative work: Phone System/Voz365/Teams Phone. It is the solution used by Microsoft for calls in the cloud that allows a high degree of business customization for receiving or making calls through the PSTN, such as the configuration of functions such as boss/secretary, skip groups, call queues. Chats that allow agile and instant communication between collaborators. It is possible to work with a space for shared files. Creation of work groups in which information flows. These, like so many other collaboration solutions, keep companies moving towards a digital transformation model and growing in the areas of Future Workplace, the future of the workplace. Future Workplace How companies can connect professional talent with their business goals September 21, 2023
January 8, 2024
Intelligent Workplace
Optimize your time: tips to be more productive
Time is a finite resource that must be managed wisely, spending it on activities that truly add value to our work and personal lives. It is common to receive reminders about the importance of managing our time effectively when we return from holidays. Paradoxically, this urgency to improve our time management often becomes a vicious circle, as we do not seem to have enough time to learn how to do it effectively. This presents us with an interesting dilemma. Even if we have attended time management courses, we often forget to apply the recommendations once we dive back into the daily routine. Time management is a valuable investment that helps us organise our work and daily lives more effectively. It allows us to prioritise tasks and to-dos. Here are some simple tactics to help you stay focused on what's really important: Email management One of the most widely used tools in the workplace is email and managing it efficiently can save a lot of time. In Microsoft Outlook, for example, there is a tagging function that allows you to prioritise tasks or emails with a simple click: Start > Tags > Categorise. You can create a category called "to-do" to mark tasks or emails that require action. As you read or receive emails, you categorise them according to their importance. You can then search based on this category. Assigning names or colours to categories makes them easy to identify. It is also useful to create a folder called "pending" where you can file all the emails that you need to manage or on which you need to decide on actions. This allows you to review them on a daily basis. Once you have completed the actions related to a thread, you can file it in a final folder. This will help you keep a clear overview of your to-dos and reduce the likelihood of forgetting something important. Are meetings always necessary? Meetings are known as "time-stealers" in the workplace. During the pandemic we learned to communicate in new ways, but some beneficial practices of face-to-face meetings have been lost. To make the most of your time in meetings, consider the following tips: Schedule meetings with an agenda: Each meeting should have clear objectives and specific topics to be discussed. Participants should receive the agenda in advance to prepare. Invite only those who are strictly necessary: avoid overwhelming people with unnecessary meetings. Invite only those who can contribute meaningfully to the issue at hand. Plan short, effective meetings: A well-planned and focused meeting should last no more than 30 minutes or, at most, one hour. Use meetings as checkpoints: Meetings should be opportunities to review progress and share results. They should not be long working sessions. Respect the timetable: avoid scheduling meetings during the lunch hour (between 13:30 and 15:00) or after 17:30 or 18:00, unless absolutely necessary. Instead of scheduling a meeting to discuss an issue, consider picking up the phone and calling the right person. During the pandemic, we have adopted the habit of scheduling meetings even for simple conversations. Communicating through different channels, such as instant messaging or emails, before convening a meeting can be more efficient. Productivity peak time Our productivity is not constant throughout the day. Generally, we are most productive in the morning, from the time we wake up until around 13:00. After lunch, we tend to experience a period of lower energy, so it is advisable to dedicate this time to more mechanical or routine tasks. Organise your day so that the most important, complex, or concentration-intensive tasks are done during your peak performance hours to optimise your productivity. These practical tips will help you redirect your attention to the urgent and the important, allowing you to be more productive in your work and personal life. Imagen de master1305 en Freepik. Future Workplace How companies can connect professional talent with their business goals September 21, 2023
September 28, 2023