• Identity Fabric

    Agent Identity Governance

    It governs the identities of agents and autonomous systems so that their actions are controlled, traceable, and auditable, in accordance with the organisation’s policies.

The adoption of artificial intelligence agents, co-pilots, and autonomous systems is transforming the way organisations interact with applications, data, and business processes. These agents can retrieve information, use APIs and connected tools, and carry out actions on behalf of users or organisations; they therefore require specific controls over their permissions and capabilities. Identity Fabric extends identity governance to these digital entities to manage their lifecycle, define the resources they can use, and the actions they can perform. All of this while maintaining traceability and monitoring of their activity.

AI agents pose new challenges in terms of security, compliance, and accountability, as they can interact with multiple systems, access sensitive information, and carry out actions with varying degrees of autonomy. With no specific governance mechanisms in place, it can be difficult to ascertain which tools they use, what data they access, or what actions they perform. Agent Identity Governance helps to establish operational boundaries, strengthen monitoring, and facilitate auditing, so that organisations can integrate artificial intelligence capabilities in a controlled way aligned with their security policies and business objectives.

OUR VALUE PROPOSITION

Our service

Telefónica’s Agent Identity Management helps establish and operate the necessary controls to manage agent identities throughout their entire lifecycle, within the framework of the Telefónica Identity Fabric. It includes the inventory and registration of agents, the designation of responsible parties, the management of authorised tools and delegated permissions, the setting of operational limits, and the traceability of their actions, to facilitate a controlled operation that is aligned with the organisation’s security and compliance policies.

What does it enable?

Inventory agents and define responsible parties.
Manage authorised tools and delegated permissions.
Set limits on actions and monitor their activity.
Keep track of and audit actions.
Revoke permissions, limit autonomy and apply human approvals to critical processes.
Incorporate human approvals into critical processes.
Activate emergency mechanisms (kill switch) when necessary.

BENEFITS FOR YOUR COMPANY

Visibility into AI agents

It allows you to identify the agents operating within the organisation and monitor their activity.

Traceability and monitoring of actions

It facilitates the tracking and auditing of actions carried out by agents and autonomous systems.

Operating within authorised limits

It helps ensure that agents’ actions remain within established permissions and limits.

Secure and scalable adoption of AI

It facilitates the integration of artificial intelligence capabilities and advanced automation within a governance and control framework.

OUR DIFFERENTIAL VALUE

  • OUR DIFFERENTIAL VALUE 1

    AI agents require governance, monitoring, and accountability controls tailored to their ability to interact with systems and carry out actions autonomously

  • OUR DIFFERENTIAL VALUE 2

    The service helps to monitor the agents’ activity and maintain a trail of their actions, the tools used, and the permissions granted.

  • OUR DIFFERENTIAL VALUE 3

    It helps address cybersecurity, compliance, and audit challenges through mechanisms for monitoring and controlling the agents’ actions

Related Solutions and Services

Target Architecture and Operating Model

We define the architecture and operational model required to integrate identity capabilities and establish a sustainable and continuous management model.

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Human Identity Governance

We ensure that each individual has the appropriate access rights in line with their roles and needs.

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Integrated ecosystem interfaces and distributed enforcement

It enables the enforcement of identity policies across corporate systems and security platforms.

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Access, Privilege, and Digital Trust

It controls who accesses each resource, their permissions, and the conditions under which they do so, thereby strengthening access security and privilege management.

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Machine and System Identity Governance

It manages non-human identities and their credentials to strengthen control over their access and implement appropriate security measures.

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Managed operations and continuous improvement

We manage and enhance identity capabilities to adapt them to business needs and technological changes.

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