Integration and distributed enforcement

Identity Fabric

Integrated ecosystem interfaces and distributed enforcement

It connects Identity Fabric to corporate systems, security platforms and operational processes to facilitate the transition to production and ensure identity policies are enforced consistently

Operational integration and distributed enforcement

The implementation of identity capabilities does not end with the go-live. They must be integrated with the organisation’s corporate systems, security platforms, and operational processes. The Integrated Ecosystem Interfaces and Distributed Enforcement service defines the interfaces, processes, acceptance criteria, and operational models required to facilitate a controlled transition, ensure continuity of support, and enable the deployed capabilities to be maintained and developed in a sustainable manner.

The service facilitates coordination between project, operations, security, support, and business teams by defining responsibilities and procedures. It also enables the integration of identity capabilities with tools such as ITSM, CMDB, SIEM, ticketing systems and cloud platforms, promoting the controlled exchange of information, operational traceability and the consistent application of identity policies. It thus helps to incorporate these capabilities into corporate operations and facilitates their long-term evolution.

OUR VALUE PROPOSITION

Our service

Telefónica’s service helps integrate Identity Fabric capabilities into the organisation’s technological and operational environments through a structured model for transition and operational readiness. It includes the validation of operational requirements, the definition of acceptance criteria, the preparation of as-built documentation, procedures and runbooks, knowledge transfer, the definition of support models, and the planning of hypercare periods following go-live.

What does it enable?

Define acceptance criteria and validate operational requirements.
Produce as-built documentation, procedures and runbooks.
Transfer knowledge and plan for hypercare.
Integrate ITSM, CMDB, monitoring and document management tools.
Define SLAs, OLAs, escalation procedures and support procedures.
Establish responsibilities and service metrics.

BENEFITS FOR YOUR COMPANY

Controlled transition to operations

It facilitates the transition from implementation to ongoing operations through defined acceptance criteria, procedures and support models.

Reduction of operational risks

It helps reduce the risks associated with going live through clearly defined documentation, procedures and acceptance criteria.

Integration with the technology ecosystem

It connects Identity Fabric with ITSM tools, CMDB, monitoring and other corporate systems and processes.

Service continuity and evolution

It establishes support and governance models aligned with the organisation’s needs to facilitate the continuity and evolution of identity capabilities.

OUR DIFFERENTIAL VALUE

We facilitate the transition from implementation to operation through defined acceptance criteria, procedures, and support models, helping reduce operational risks and dependence on project teams
We align project, operations, security, support, and business teams by defining responsibilities, procedures, and service levels.
We integrate identity capabilities with corporate systems to facilitate the controlled exchange of information, traceability, and compliance with security policies.