Identity management and optimisation

Identity Fabric

Managed operations and continuous improvement

We operate and evolve the capabilities of Identity Fabric to ensure its efficiency, security, and operational continuity, adapting them to the organisation’s changing needs.

We keep your identity under control

Identity capabilities must evolve in line with changes to the business, applications, cloud environments, and regulatory requirements. Without ongoing management, role models can become outdated, unnecessary permissions can accumulate, and controls can lose their effectiveness. It is therefore necessary to maintain continuous management that enables identity capabilities to be adapted to the organisation’s needs.

The service combines governance, monitoring, support, reporting, auditing, and continuous improvement to keep identity capabilities up to date and aligned with the organisation’s needs. It includes the review of policies and indicators, as well as the management of improvements to adapt operations to new risks and requirements, thereby helping to strengthen security, compliance, and service continuity.

OUR VALUE PROPOSITION

Our service

Telefónica operates and develops the capabilities of the Telefónica Identity Fabric through specialised maintenance, monitoring, and continuous improvement services. We integrate PAM Operations, IGA Operations, Access Operations, NHI & Secrets Operations, PKI & Certificate Operations, and IGA Managed Services to provide a unified view of identity operations.

What does it enable?

Manage access, privileges, requests and certifications.
Monitor technical accounts, secrets and certificates.
Monitor services and manage incidents and issues.
Track SLAs and produce compliance and performance reports.
Maintain integrations and support audits.
Review policies, risks and metrics, and implement improvement plans.
Manage the improvement backlog and identify opportunities for optimisation.

BENEFITS FOR YOUR COMPANY

Business continuity

It keeps identity capabilities up to date and aligned with the business.

Compliance and traceability

It facilitates audits through metrics and regular reports.

Risk reduction

It strengthens the monitoring of access, privileges, technical identities, secrets, and certificates.

Continuous improvement

It drives the evolution of identity maturity through a model of continuous improvement and governance.

OUR DIFFERENTIAL VALUE

We keep identity capabilities operational and up to date through specialised monitoring, support, and maintenance services.
We combine metrics, reporting, and auditing to monitor performance, review risks, and facilitate regulatory compliance.
We drive continuous improvement by reviewing policies, managing opportunities for optimisation, and evolving identity capabilities in line with business needs.