Unwanted Loneliness Detection

Health and Social Care

Unwanted Loneliness Detection

Anticipate and fight unwanted loneliness with a more predictive and tailored remote care service

We provide AI solutions to detect and fight unwanted loneliness, a silent pandemic with a direct impact on people’s health and wellbeing

Unwanted loneliness has become a growing challenge for social and healthcare services, affecting the physical and emotional health of those who suffer from it, particularly amongst the elderly. In order to address this, social services need to evolve towards a predictive approach that enables these situations to be anticipated, resources to be prioritised and additional costs to the healthcare system to be mitigated.

Our solutions rely on the telephone as an accessible and natural channel for screening and monitoring Unwanted Loneliness, supported by conversational AI assistants and the analysis of vocal biomarkers, tailored to the needs of each service.

OUR VALUE PROPOSITION

Our Solution

Our approach to Unwanted Loneliness is based on using the telephone to identify and closely monitor these situations, fostering a more natural and personal interaction than traditional questionnaires and thereby creating an environment in which the individual feels comfortable. The incorporation of artificial intelligence allows us to tailor the level of human involvement in calls – ranging from models supported by professionals to fully automated interactions – in line with the needs, resources, and characteristics of each population and social service.

What does it allow?

Screening and monitoring of Unwanted Loneliness:
This enables the identification of unwanted loneliness situations and allows for longitudinal monitoring through regular phone calls, detecting changes in the individual’s circumstances and facilitating support and connection with local resources and activities.Unwanted loneliness map and results reports:
Visualisation and segmentation of results to understand the situation of the population and identify patterns and needs, providing social services with useful information to guide initiatives and resources.Adaptation to each population and environment:
It allows the level of human involvement and automation in calls to be tailored according to the characteristics of each population and service, ranging from models involving direct interaction with professionals to automated workflows using AI assistants.

BENEFITS FOR YOUR ORGANIZATION

Active listening

Natural conversations that foster empathy and a sense of connection with the user.

Social impact

Direct, two-way value: on the one hand, supporting the user; and on the other, assisting social services in providing support to all citizens

High-quality data

The voice becomes an objective indicator that provides richer information than traditional questionnaires, which could potentially be biased.

Our differential value

Simplification and support to define the best approach, aligning technology with healthcare needs and ensuring a real impact on health
Rigorous benchmarking of leading AI solutions. We offer unbiased advice, working with partners selected for their evidence base, usability, and clinical robustness
Centralised project management via a single interface. We coordinate key parties and operate using managed services overseen by a service manager.