Infobip’s global growth outpaced its finance structure. With Microsoft Dynamics 365 Finance, it created a centralized, scalable platform for reporting, cash visibility and governance across more than 90 countries.

Rapid international expansion left Infobip with finance processes that had evolved differently across regions. Accounting was distributed, cash flow tracking was heavily manual, invoice-to-payment matching was not automated, and leadership lacked timely consolidated insight.

BE-terna introduced Microsoft Dynamics 365 Finance as the foundation for a unified finance architecture. The first go-live took place in early 2020, followed by centralized procurement and rollout to more than 90 additional countries in about 18 months. Today, Infobip has centralized financial reporting, standardized tax and accounting configurations, automated bank integrations, real-time visibility into cash flow and transactions, and independent financial statements by legal entity. Local finance teams operate with greater autonomy while the group retains consistent governance and a scalable platform for continued growth.