Case study highlights

Improved financial reporting

Multiple spreadsheets were replaced with centralised Dynamics 365 modules, providing accurate, visible, and efficient financial reporting across all regions.

Automated routine processes

Tasks like supplier remittances and approvals were automated, freeing teams to focus on higher-value activities and improving operational efficiency.

Future-proof ERP platform

Cloud-based Dynamics 365 integrates with embedded AI and configured Power BI dashboards, delivering actionable insights, continuous improvements, and scalable support for long-term growth.

Reduced customisations

Outdated custom apps, such as timesheets and invoicing, were replaced by standard Dynamics 365 modules, lowering maintenance costs and simplifying processes.

Enhanced user experience

Dynamics 365’s fast, responsive interface and iterative rollout increased adoption, allowing employees across multiple regions to work efficiently.

What they say about us

    “Telefónica Tech collaborated seamlessly with our team. Their expertise ensured a smooth Dynamics 365 adoption and provided a future-proof ERP to support our global operations.”

    Paul Harriman, Operational, Finance & Systems Director, Proserv