Advanced remote assistance

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Advanced remote assistance

Advanced care and independence for our elders

Advanced care and independence for our elders

20% of the Spanish population is over 65 years old, and this ratio increases every year. Providing quality of life and independence to these individuals should be a clear objective of our society. The advanced remote assistance solution allows the elderly and those in a situation of dependency to remain at home for as long as possible in a comfortable and safe way.

Remote assistance solutions have until now been based on reactive care and attention, in which social services could act in the event of an emergency. Technology has enabled advanced remote assistance solutions to make such care proactive and sometimes even predictive, allowing caregivers to anticipate situations of risk, deteriorating health or frailty. This type of care has a huge impact on healthcare costs and improves people's quality of life.

OUR EXPERTS

#ProudToBeTech

"In a context of a rapidly aging population, increase of chronic diseases, and the saturation of social and healthcare services, advanced remote assistance allows us to envision a more efficient and scalable care for dependent individuals".

Noelia Vázquez Rizaldos

Product Manager e-Health

OUR VALUE PROPOSITION

Our Solution

The remote assistance solution offers a fixed component for in-home care and a mobile component, which is particularly relevant for monitoring and geolocating individuals in case of disorientation issues. The fixed remote assistance incorporates sensors that monitor user habits to enable the predictive component, allowing anticipation of risk or deterioration situations. Both components have a platform that provides relevant information for each situation so that social services or caregivers can attend to users in a personalized and agile way.

What does it allow?

Proactive monitoring:uses daily routines to detect changes and anomalies that could indicate complications.
Sensors: includes a wide variety of sensors that monitor different habits and routines, enriching the available information for monitoring.
Real-time alerts: notifications to caregivers about unusual events and emergencies.
Two-way communication: the solution enables voice communication between users and caregivers.
Mobility: for users who need or want greater peace of mind outside of their homes.

BENEFITS FOR YOUR ORGANISATION

Benefits for remote assistance service providers

It improves citizen service, expands access in rural areas, increases the productivity of social resources through technology and strengthens coordination among the actors involved.

Benefits for the users and their families

It increases user autonomy in a safe environment, enhances quality of life with personalised care, and provides peace of mind to families by ensuring the wellbeing and care of their loved ones.

Benefits for caregivers

It improves efficiency in care delivery, facilitates access to user information, increases job satisfaction, and strengthens coordination with other stakeholders in the care ecosystem.

OUR DIFFERENTIAL VALUE

End to end project management.
Integrations with existing solutions.
We rely on experienced and solid partners with large expertise in hospital environments