IoT for mobile workforce management

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Mobility Management solutions and services

Mobility Workforce Management

Greater productivity and more effective planning for teams in the field

Mobility Workforce Management can turn your employees’ mobile devices into powerful productivity tools

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The solution provides you with a productivity and efficiency management solution, constituting a useful tool for improving the planning of your organisation’s activity and ensuring the safety of your employees. It allows employees to optimise their daily tasks, such as administering client portfolios, managing work orders and requests, recording their working days, and handling itineraries and forms. In addition to improving their safety by providing an events button to manage situations that require priority attention.

At the same time, it allows administrators to constantly view the users’ locations, automate manual processes, reduce costs, improve the company’s communication, and optimise any internal processes that have an impact on the satisfaction of the end clients. It also provides the capacity to digitise clocking-in routines and human resources and offer safety to the company’s employees.

OUR EXPERTS

#ProudToBeTech

"This solution provides mobility and transportation companies with continuous data collection which, thanks to its representativeness and quality, allows them to understand real mobility patterns. The use of this data, either independently or combined with other sources, offers an up-to-date view of the patterns, facilitating demand understanding, model calibration, and optimization of planning, while also providing operational support."

Elena Díaz Sánchez

Delivery Manager CoE Data-Powered Solutions
"Many of the services we receive as users rely on mobile workforce management solutions: last-mile deliveries, home maintenance, or even street cleaning. We don’t realize it, but we benefit from their results."

Daniel García

Smart Mobility Product Manager at Telefónica Tech
"Using a mobile workforce management solution not only brings operational improvements and increased customer satisfaction, but also enhances worker safety."

Luis Nadal

Smart Mobility Product Manager at Telefónica Tech

Our value proposition

Our solution

Our platform allows the location of employees, route tracking, the assignment of visits and design of a customer portfolio, the configuration of geozones and alerts and requests for automatic and personalised reports.

What does it allow?

Location: positioning by means of the device’s GPS, route tracking, assignment of customer portfolios and activities based on proximity, creation of geozones and points of interest with entry and exit alerts and creation of geofences or perimeters with entry and exit alerts related to the defined areas. The capacity to store the positions in the memory for
extended periods of time in the event that there is no
cellular signal/coverage and route reconstruction.
Cartography: Detailed geo-referencing (routes, motorways, streets, numbers, roads and avenues) of the whole country. Permanent updates in the event of changes in layers of streets, avenues, routes, numbers, blocks and other points of interest.
Navigable and interactive map: Option of scrolling in all directions, zooming in and out.
Productivity: activity reports following visits to customers, configuration of digital forms, reporting of route histories, distances covered and number of stops, configuration of automatic reports with email delivery, digital signatures by customers, efficient management of employees’ hours and accurate invoicing of overtime.
Communication: individual and group chats, news
section and internal company communications. The solution facilitates the maintenance of communication with the teams in a secure manner, in an environment restricted to the labour field, and the establishment of a hierarchy of groups and users associated with the company structure by means of different user profiles with access to the management platform.
Assistance and reconciliation: registration of the start and end of working hours, a configurable working day, an events button and configurable alerts for geozones, location off/on, low battery, with the option of email notifications in situations that require priority attention, visibility of employees’ availability and reconciliation with their personal lives.

BENEFITS FOR YOUR COMPANY

Digitisation of processes

The solucion can digitise processes, generate efficiencies and savings, provide security for employees and improve the quality of customer service. It allows better understand employee activity and assign tasks based on their location, improve communication and digitise clocking and HR routines.

Enables more efficient and faster working models

Thanks to the automation of a large number of activities that were previously done by hand, such as filling in forms after visiting a client, and carrying different devices (for signature collection, delivery registration, etc.).

Offers greater work-life balance possibilities

For employees by notifying the company on their availability.

Improves employee communication flows

Between the employees and the company and colleagues to enhance the relationship and a mechanism to improve safety by means of an events button.

OUR DIFERENTIAL VALUE

We offer a mature solution, with hundreds of licenses deployed worldwide and success stories across all types and sizes of companies.
Our solution for mobility workforce management is constantly evolving. It integrates seamlessly with your organization’s systems, and we provide a personalized experience from commercialization to post-sales.
Managed service. We take care of managing the service for you. Our team of experts operates the service, allowing you to focus on what’s most important for your business.