BabyBjörn is a second-generation Swedish family business that manufactures safe, well-designed, and high-quality products for babies and parents around the world. They faced the challenge of upgrading their outdated ERP system, which was over a decade old and no longer supported by the provider. To modernize their operations, BabyBjörn decided to implement Dynamics 365. Acting as BabyBjörn’s external IT department, we managed the implementation and integration of the ERP system across the company, including its subsidiaries in Asia and North America. Preliminary studies were conducted, the entire project was designed, and all components were configured, ensuring a seamless transition.

Highlights of the case study

Unified global operations

The implementation of Dynamics 365 allowed BabyBjörn to unify its ERP system across all global subsidiaries, ensuring consistent operations and better coordination.

Improved Decision-Making

The inter-company and master planning functions within Dynamics 365 have enhanced BabyBjörn’s decision-making processes, helping optimize purchasing, production, and distribution across different regions.

Expert project management and comprehensive global support

Our expert project management ensured a smooth transition to the new ERP system, covering all aspects of design and implementation effectively. Our global ERP expertise enabled effective adaptation in multiple countries, meeting local requirements. BE-terna acted as BabyBjörn's external IT department, providing ongoing support and ensuring system performance.

Efficient warehouse management

The implementation of the warehouse management module within Dynamics 365 has streamlined BabyBjörn’s operations, improving inventory management, order fulfillment, and overall supply chain efficiency.

Seamless integration of e-commerce platforms and websites

Our expertise in Dynamics 365 has been crucial in integrating e-commerce platforms and the website, ensuring that they work seamlessly together to support BabyBjörn's business operations.

What others say about us

    "We trust in BE-terna's expertise, which acts as our external IT department for the ERP. Their expert management ensured a smooth transition, covering all aspects of design and implementation. Their global experience enabled effective adaptation in multiple countries, meeting local requirements. They provide ongoing support and maintain system performance."

    Krister Lann, Global ERP Systems Director