efko, short for "Eferdinger Kostbarkeiten," is a leading Austrian food manufacturer. The company replaced its long-standing ERP system, AX3, with BE-terna’s industry-specific solution tailored for process manufacturing. This solution, based on Microsoft Dynamics 365 Finance and Supply Chain, was customized to meet the unique requirements of the food industry. The transition unified processes within the corporate group, supports seasonal planning, and improves traceability from raw materials to the final product.

A critical component of the proposed solution was its deep integration with the Microsoft ecosystem, including Office 365 and Power BI. This integration enables efko employees to perform ERP functions through familiar tools like Excel and Outlook. Thanks to the cloud-based nature of Dynamics 365, efko gains the flexibility needed for future growth. Change management was a cornerstone of the project’s success.

Case study highlights

Enhanced process efficiency and traceability

The implementation of Dynamics 365 helped structure and improve processes, especially between different areas of the company. This enables detailed visibility into production metrics, inventory, and financial transactions. Ensuring end-to-end traceability from raw materials to the final product and complying with food safety regulations maintain efko's reputation for quality and reliability.

Streamlined decision-making

The unified data structure within the group, integrated with the Microsoft ecosystem, particularly Power BI, provides efko’s management team with powerful analysis and reporting tools for informed decision-making based on comprehensive, up-to-date business reports.

Increased user adoption and productivity

The consistent and intuitive D365 user interface facilitated efko employees' transition to the new system. The deep integration with familiar Microsoft tools like Excel and Outlook enhances efficiency in daily operations.

Meeting complex planning requirements

efko's production involves both seasonally available products and year-round items, creating specific planning challenges. With the robust planning functionality of Dynamics 365, efko successfully managed the diverse needs of these product groups.

Increased Scalability and flexibility

The cloud-based Dynamics 365 offers efko scalability to integrate all subsidiaries, supporting future growth.

What they say about us

    “Our goal was a fully integrated solution that reduces interfaces between departments and entities. The overarching objective was to increase transparency across the efko Group, allowing us to better monitor cost structures and set the foundation for sustainable revenue and volume growth."

    Bernhard Stöhr, Managing Director at efko